Service Request Ticket - # 65379

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2017 10:55 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130519[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WGBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WGBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; ***Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop JAN2016 CANCELLED MAY2017 DO NOT REINSTALL***

Wired NIC F8:B1:56:C5:A9:3F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 16, 2017 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Oct 16, 2017 11:40 AM 
Fans was stop by cables, rearranged the cable.
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Yumin Chen Oct 16, 2017 11:05 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Oct 16, 2017 10:55 AM 
****This is an email****
Good morning,

One of the computers in our office (20130519) 
has a message that says "rear fan failure." 
While I can bypass the message, it seems like 
something I should mention for fixing.

Thanks,

Brandon
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