Service Request Ticket - # 65388

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2017 01:52 PM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101236[Edit Inv] (opens in a new window) Bldg/Room CH 105
Service Tag Description Xerox Phaser 4510/DT Mono Laser
Serial No. ART385862 Location Art Dept. Main Office, Cathy McLean replacing W#20020044

Model 4510/DT Hostname ansel.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH IP:140.211.76.23 Ink/Toner Refill

Wired NIC 00:00:AA:F4:53:FB

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 16, 2017 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 16, 2017 02:17 PM 
****This is an email****
Hi Greg,

I came down and fixed the printer jam issue. 
Please let me know if it keeps happening. It 
may need some new rollers.


Thank you,
Shandelle Pepper
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Brighton Bohnenkamp Oct 16, 2017 01:52 PM 
Print says Paper Jam but they do not see any paper 
jammed in the printer.
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