Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Oct 17, 2017 11:22 AM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170339 (opens in a new window)	Bldg/Room	SHCC 209
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A249028	Location	Intern Office, SHC
	Model	3260/DNI	Hostname
	Notes	up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3B:9E:7F

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Oct 18, 2017 04:45 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Gino Salazar	Oct 18, 2017 04:45 PM	Printer is all set up and good to go	Add Attachment
Gino Salazar	Oct 18, 2017 03:43 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Ranjit Kayastha	Oct 18, 2017 11:20 AM	**This is an email** Anytime today would work great.	Add Attachment
Ranjit Kayastha	Oct 17, 2017 04:24 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Oct 17, 2017 04:24 PM	Send email asking for Availability.	Add Attachment
Emily Griner	Oct 17, 2017 11:22 AM	NEW EQUIP SETUP: Deliver Xerox Phaser 3260/DNI Monochrome Laser Printer. No room# or W# for computer given. Tech will need to find that info for where the printer will be set up in new SHCC (intern office) and update inventory. Placed on inventory counter.	Add Attachment