Service Request Ticket - # 65397

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2017 11:57 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130270[Edit Inv] (opens in a new window) Bldg/Room AD Lobby
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600267J Location Admin 1st floor hallway

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:7E:53

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 19, 2017 02:21 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Oct 19, 2017 02:21 PM 
This was a VDI issue. Dave fixed it.
 Add Attachment
John Rushing Oct 19, 2017 01:02 PM 
Task reassigned to Shandelle Pepper.
 Add Attachment
John Rushing Oct 18, 2017 03:12 PM 
Restarted the printer. Printer kept timing out, 
printed error pages.
 Add Attachment
Natalie Plasker Oct 17, 2017 11:57 AM 
The three computers in the registrars office that
the students use are having trouble printing.
 Add Attachment