Service Request Ticket - # 65409

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2017 02:03 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170264[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 4CKRHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CKRHL2 Location Replaced Lab Computers

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0B:C1:D4

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 08, 2017 03:41 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Shina Oladiti Nov 08, 2017 03:41 PM 
The PC's are updates in the inventory.
 Add Attachment
Shina Oladiti Nov 07, 2017 09:52 AM 
I have updated the monitors in inventory. we need
to take them to storage and move the ones in
storage up on the shelve for loaner.
 Add Attachment
Shina Oladiti Nov 07, 2017 08:21 AM 
Replaced Monitors are: W#20120941[Edit Inv], W#20120947[Edit Inv],
W#20120950[Edit Inv], W#20120944[Edit Inv], W#20120946[Edit Inv], W#20120942[Edit Inv],
W#20120943[Edit Inv], W#20120940[Edit Inv], W#20120949[Edit Inv], W#20120945[Edit Inv],
W#20120939[Edit Inv], and W#20120948[Edit Inv]
 Add Attachment
Megan Thibeault Nov 07, 2017 08:18 AM 
updated in AD
 Add Attachment
Shina Oladiti Nov 06, 2017 05:00 PM 
Setup completed.
Add Attachment
Shina Oladiti Oct 27, 2017 01:40 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Shina Oladiti Oct 25, 2017 03:48 PM 
***************Please update in AD.***********
W#20170264[Edit Inv]
W#20170265[Edit Inv]
W#20170266[Edit Inv]
W#20170267[Edit Inv]
W#20170268[Edit Inv]
W#20170269[Edit Inv]
W#20170270[Edit Inv]
W#20170271[Edit Inv]
W#20170272[Edit Inv]
W#20170273[Edit Inv]
W#20170274[Edit Inv]
W#20170275[Edit Inv]
 Add Attachment
Shina Oladiti Oct 25, 2017 03:46 PM 
The PC's are prepped and ready to be setup.
Printer needs to be connected to the PC's during
setup.
 Add Attachment
Shina Oladiti Oct 25, 2017 03:44 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Oct 20, 2017 08:01 AM 
PC's are all imaged, working on the updates and
software installation.
Add Attachment
Megan Thibeault Oct 18, 2017 07:43 AM 
Erika and Ranjit set up the CPU's at the standup station.
Add Attachment
Megan Thibeault Oct 17, 2017 04:32 PM 
Task reassigned to UCS Tech.
 Add Attachment
Megan Thibeault Oct 17, 2017 04:32 PM 
use standard image, SC station is the only station with 
turning point
 Add Attachment
Emily Griner Oct 17, 2017 02:03 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 
W#20170264[Edit Inv] - W#20170275[Edit Inv] and Dell monitors 
W#20170288[Edit Inv] - W#20170299[Edit Inv] to DeVolder 101. 12 computers 
and 12 monitors. Placed on inventory shelf.
 Add Attachment