Service Request Ticket - # 65425

Service Request Information

CONTACT Name Scharn, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2017 09:54 AM
Department Library & Media Services Phone 88892
Location Email scharnt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130046[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B006770 Location PDR

Model ColorQube 8880 Hostname hlref3.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16) Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:1B:EE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 18, 2017 04:45 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 18, 2017 04:45 PM 
Restarted the Printer. Didn't gave any errors or
issue. A lot of students printed while I was there
and no errors.
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Megan Thibeault Oct 18, 2017 04:43 PM 
Task reassigned to Ranjit Kayastha.
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Brighton Bohnenkamp Oct 18, 2017 09:54 AM 
The printer in the library "HL ref" is giving a 
"time out" error followed by a bunch of codes.
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