Service Request Ticket - # 65440

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2017 12:20 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170276[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag 4CLQHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CLQHL2 Location DFSC201 lab station #

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:6F:D3

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 20, 2017 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 20, 2017 02:12 PM 
This is complete and all returned PC's are moved
to the STORAGE.
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Shina Oladiti Nov 10, 2017 03:54 PM 
Setup completed. Brought back the replaced PC's
and monitors. They are in the cart close to
inventory counter.
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John Rushing Nov 10, 2017 08:09 AM 
Both W20170276 and W20170287 have been moved in AD
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Megan Thibeault Nov 10, 2017 07:39 AM 
Lets work on this task this morning.
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Shina Oladiti Oct 26, 2017 10:07 AM 
PC's are imaged. Some has been named and added to
domain.
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Shina Oladiti Oct 25, 2017 05:03 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Oct 25, 2017 07:40 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Oct 25, 2017 07:40 AM 
DV 201 image is out on polaroid now
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Emily Griner Oct 20, 2017 10:43 AM 
Monitors are complete for DFSC 201
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Emily Griner Oct 19, 2017 12:20 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex desktop W#20170276[Edit Inv] - 
W#20170287[Edit Inv] and Dell monitors W#2017300 -W#20170311[Edit Inv] (12 
computers and 12 monitors) to DVSC 201. Computers placed by 
inventory work desk and monitors are in ITC 013 on bottom shelf of 
the hallway under GFA computers. Computers are ready to go 
monitors aren't complete yet but will update when they are done.
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