Service Request Ticket - # 65445

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2017 09:43 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:4A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Megan Thibeault Oct 20, 2017 02:55 PM 
Contact changed from Cheri Freedman to Cheri  Darby.
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Gino Salazar Oct 20, 2017 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 20, 2017 01:35 PM 
Installed 32-bit version of Java. Worked all good 
after that. Also when you do it, after installing 
the new java, remember to close the browser and 
reopen it. That messed me up. Lol
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Gino Salazar Oct 20, 2017 01:22 PM 
Task reassigned to Giovanni Salazar.
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Ranjit Kayastha Oct 20, 2017 11:43 AM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 20, 2017 11:43 AM 
Went to her Office twice already but she isn't there.

Left a VM asking for availability.
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Ranjit Kayastha Oct 20, 2017 09:48 AM 
Task reassigned to Ranjit Kayastha.
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Brighton Bohnenkamp Oct 20, 2017 09:43 AM 
Cheri upgraded java and now her banner doesn't 
work
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