Service Request Ticket - # 65449

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2017 10:16 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110965[Edit Inv] (opens in a new window) Bldg/Room SSC 211
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. MX050DWC74446257A5QS Location Main Desk
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 23, 2017 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 23, 2017 02:36 PM 
Turn it on then off and now it’s good
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Gino Salazar Oct 23, 2017 02:23 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Oct 23, 2017 01:05 PM 
Science Tutoring computer is a VDI station.  It 
should log into the standard Kiosk screen.  You 
should be able to test the links without the user 
there.
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Ranjit Kayastha Oct 23, 2017 11:10 AM 
Left VM
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Shina Oladiti Oct 20, 2017 04:02 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Oct 20, 2017 03:38 PM 
Left VM.
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Shina Oladiti Oct 20, 2017 11:58 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Oct 20, 2017 10:17 AM 
Contact Info: Carey Calkin, 541-214-0525
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Public
Brighton Bohnenkamp Oct 20, 2017 10:16 AM 
The computer they use for science tutoring won't 
let them log on. She said when she clicks on the 
library tab nothing happens and they need it to 
log on
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