Service Request Ticket - # 65471

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2017 01:58 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120707[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5X6QXW1 Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 5x6qxw1 Location PDR 2023 Giveaway

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:63:73


Wireless NIC B8:76:3F:36:0E:D8


Bluetooth NIC 20:16:D8:9B:D9:79

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 23, 2017 03:02 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 23, 2017 03:01 PM 
Kicked it off mash and then readded it and it came out all good
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Gino Salazar Oct 23, 2017 02:22 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Oct 23, 2017 01:58 PM 
The computer isn't letting them log on and says 
"security database doesn't have a server trust 
relationship"
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