Service Request Ticket - # 65478

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2017 09:40 AM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140298[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag GH7RM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH7RM22 Location Singh Residence(contact Dave McEvily)

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0095365; software bundled with GT-S80 scanner includes--Epson SCANw/ Easy Photo Fix, EMC Captiva ISIS, ABBYY Fine Reader,Sprint Plus OCR, NewSoft Presto! BizCard,Adobe Acrobat Std v9 WIN ONLY &PaperPortv11 WIN ONLY--from VISA2015004808 SEE T:\1. Drivers\SCANNERS\EPSON\WorkForceProGT-S80

Wired NIC 34:17:EB:D3:36:CA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 24, 2017 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 24, 2017 10:07 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Oct 24, 2017 09:40 AM 
order contact was Trisha Guy as a secondary contact.  
Invoice and keyboard are on Inventory  shelf in ITC008
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