Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Michael	Date	Oct 24, 2017 11:09 AM
	Department		Phone	88043
	Location		Email	smithmj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170349 (opens in a new window)	Bldg/Room	TODD 021
	Service Tag		Description	Xerox WorkCentre 3223/DNI Mono AIO Laser Printer
	Serial No.	K8B480028	Location	Adela Hillerich, Custodial Supers Office Custodial
	Model	3225/DNI	Hostname	pp-broom
	Notes	Black-and-white MFP, up to 29 ppm, Letter-Legal/A4, Copy, print, scan, fax, email, Best for workteams of 1 to 5 users, Automatic two-sided printing, Recommended Monthly Print Volume: up to 3,000 pages per month;	Ink/Toner Refill	106R02775 Black, Standard Capacity Toner Cartridge, Phaser 3260/WorkCentre 3215/3225 (1,500 Pages) & 106R02777 Black, High Capacity Toner Cartridge, Phaser 3260/WorkCentre 3215/3225 (3,000 Pages); 101R00474 Drum Cartridge, Phaser 3052,3260/WorkCentre 3215,3225 (10,000 Pages);
	Wired NIC	9C:93:4E:44:3E:F6

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Nov 20, 2017 05:00 PM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Shandelle Plasker	Nov 20, 2017 05:00 PM	This has been setup and delivered.	Add Attachment
Shandelle Plasker	Nov 06, 2017 09:26 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Emily Griner	Oct 24, 2017 11:18 AM	Placed on the ground in front of inventory counter	Add Attachment
Emily Griner	Oct 24, 2017 11:09 AM	NEW EQUIP SETUP: Deliver Xerox Laser Printer W#20170349 to Todd 021 Custodial Supers Office. Use with W#20130718. Contact Michael Smith, secondary contact Adela Hillerich. Placed on inventory counter.	Add Attachment