Service Request Ticket - # 65483

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2017 11:48 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20150665[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RP2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RP2JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715; TRANSFERRED from W#20110811:Adobe Acrobat Pro 10 WIN P0084592 SR63346

Wired NIC 18:66:DA:14:1A:4E


TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public

Entered by Date Memo
Yumin Chen Oct 24, 2017 02:14 PM
Status changed from (1) Pending to (5) Completed
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Yumin Chen Oct 24, 2017 02:14 PM
Delete the malware extensions on Firefox and 
updated Flash.
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Yumin Chen Oct 24, 2017 12:36 PM
Task reassigned to Yumin Chen.
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Natalie Plasker Oct 24, 2017 11:48 AM
when she opens up a browser is switches bing, and
it is blocking websites 
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