Service Request Ticket - # 65484

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2017 12:06 PM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60PVDNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EF:06:45


Wireless NIC 8C:2D:AA:5B:F7:DD


Bluetooth NIC 8C:2D:AA:5B:F7:DE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 24, 2017 03:31 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 24, 2017 03:31 PM 
DONE!!
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Ranjit Kayastha Oct 24, 2017 03:26 PM 
Task reassigned to Ranjit Kayastha.
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Erika Enriquez Oct 24, 2017 03:09 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Oct 24, 2017 02:14 PM 
Task reassigned to Erika Enriquez.
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Gino Salazar Oct 24, 2017 01:00 PM 
They are having a class right now, nobody did it before the class but 
they get out at 3:15 so whoever is on, do it then.
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Brighton Bohnenkamp Oct 24, 2017 12:06 PM 
****This is an email****
Hi there,

Some of the keys for the keyboard on 20130109[Edit Inv] 
aren't working.  I borrowed a keyboard from the 
computer to it's right, and put the bum 
keyboard on the teacher's podium.  

I have a class in the room at 12:30, if you 
could rush a replacement over by then it'd save 
some heartache.

Thanks!
Tim Hutchings
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