Service Request Ticket - # 65485

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2017 12:34 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150421[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6700/DN Color Laser Printer
Serial No. AB9786206 Location PDR

Model 6700/DN Hostname ad-wolf.wou.edu
Notes Duplex/two-sided printing standard, Letter to Legal (8.5 in x 14 in), 2400dpi x 1200dpi (B&W) & 2400dpi x 1200dpi (color), maximum Duty Cycle1 120,000 images/month Recommended Monthly Print Volume: From 2,000-14,000pages up to 47 ppm(mono)/up to 47 ppm(color) capacity: 1250 sheets Tray 1 (Multipurpose tray): 150 sheets, Tray 2: 550 sheets; Gigabit LAN Ethernet or USB 2.0; NETWORK PRINTER IP ADDRESS:140.211.117.18 Replaced WOU#20131033 Ink/Toner Refill Standard-capacity toner cartridge: Black: part#106R01506, Cyan: part#106R01503, Magenta:part#106R01504 Yellow: part#106R01505 and High-capacity toner cartridges: Black part#106R01510, Cyan: part#106R01507, Magenta: part#106R01508, Yellow: part#106R01509;

Wired NIC 9C:93:4E:68:0B:7D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 03, 2017 04:04 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Nov 03, 2017 04:04 PM 
The maintenance kit does not come with a fuser so 
I had to order a fuser after I installed the 
maintenance kit. This fixed the issue.
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Shandelle Plasker Oct 25, 2017 09:18 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Oct 25, 2017 09:18 AM 
Needs a new maintenance kit. I have order it and 
should see it in a few days.
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Gino Salazar Oct 24, 2017 12:56 PM 
Task reassigned to Shandelle Pepper.
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Brighton Bohnenkamp Oct 24, 2017 12:34 PM 
****This is an email****
Hi,

We are having jamming issues with WOLF, 
#20150421[Edit Inv]. It's in the common area downstairs 
in the Cottage (Kitchen)

Thank you,
Cara
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