Service Request Ticket - # 65501

Service Request Information

CONTACT Name Morelli, Jacqueline   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2017 09:28 AM
Department Creative Arts/Music Phone 88276
Location Email morellj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141288[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0PVF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:5E:49


Wireless NIC B8:09:8A:DA:5C:9F


Bluetooth NIC B8:09:8A:DA:5C:A0

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Tricia Flaherty Nov 20, 2017 12:24 PM 
Did the iMac desktop W#20090912[Edit Inv] ever get brought back??
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Bradley Karkanen Oct 25, 2017 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Oct 25, 2017 03:29 PM 
Delivered I took a long ethernet cable.
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Bradley Karkanen Oct 25, 2017 10:58 AM 
****This is an outgoing email****
Hi Jacqueline,

I need some additional information regarding service request 
#65501

Description: GFA SETUP: Deliver iMac, 21.5-inch, to APSC 
231 to replace W#20090912[Edit Inv] for NTT faculty 

We looked at your machine and you are due for an upgrade. 
It is ready to be deliver. What time works for you?
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Tricia Flaherty Oct 25, 2017 09:28 AM 
Gave Bradley this desktop for NTT faculty Jacqueline Morelli 
in Music to(replaces W# 20090912(old iaAc previously 
Alves, NTT)
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