Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Oct 25, 2017 09:44 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160116 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B008343A	Location	Lab Printer Loaner
	Model	ColorQube 8880	Hostname	printer-setup1.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP:140.211.114.79 Metered Code:0331	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:34:65

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Oct 26, 2017 08:02 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Oct 26, 2017 08:02 AM	4 computers had paused print jobs, after deleting the local jobs and unpausing the printer they were back up and running.	Add Attachment
Shandelle Plasker	Oct 25, 2017 09:45 AM	Task reassigned to John Rushing.	Add Attachment
Brighton Bohnenkamp	Oct 25, 2017 09:45 AM	Contact Info: Alison Van Corbach	Add Attachment Public
Brighton Bohnenkamp	Oct 25, 2017 09:44 AM	The printer in rwec 109 is paused again and won't print documents	Add Attachment