Service Request Ticket - # 65515

Service Request Information

CONTACT Name Hickerson, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2017 09:50 AM
Department Humanities Division Phone 88762
Location Email hickersr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131020[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR218F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D4:24:5C


Wireless NIC 88:63:DF:8C:0D:AF


Bluetooth NIC 88:63:DF:8C:0D:B0

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 02, 2018 03:39 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 02, 2018 03:39 PM 
Everything is setup
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Shandelle Plasker Jan 02, 2018 03:02 PM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Jan 02, 2018 08:24 AM 
Priority changed from (2) High Priority to (3) Priority.
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Megan Thibeault Jan 02, 2018 08:22 AM 
Status changed from (2) Scheduled to (1) Pending
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Megan Thibeault Jan 02, 2018 08:22 AM 
Karen will call when the office has its furniture
back in
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Shina Oladiti Dec 15, 2017 01:33 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Dec 15, 2017 01:33 PM 
Picked up equipment(iMac and Phone with cables) is
Ryan's office and its in the paper storage close
to Megan's desk.
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Shina Oladiti Dec 15, 2017 12:19 PM 
Task reassigned to Adeshina Oladiti.
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Peter Puettmann Dec 15, 2017 11:22 AM 
Priority changed from (3) Priority to (2) High Priority.
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Peter Puettmann Dec 15, 2017 11:22 AM 
Priority changed from (3) Priority to (2) High Priority.
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Peter Puettmann Dec 15, 2017 11:22 AM 
he wont be back on campus till next term. a tech
needs to go to Karen Bednarowski (88906) in the
Humanities department and ask her to open up his
door. I'm pretty sure her office is at the end of
the hall third floor on the left
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Peter Puettmann Dec 15, 2017 09:22 AM 
came at 9 and he wasnt there. will send email
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Peter Puettmann Dec 13, 2017 03:06 PM 
Task reassigned to Peter Puettmann.
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Shina Oladiti Dec 08, 2017 08:54 AM 
Moving date changed to 12/15, 9am.
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Bradley Karkanen Nov 08, 2017 08:48 AM 
Task reassigned to UCS Tech.
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Bradley Karkanen Nov 08, 2017 08:48 AM 
Actually scheduled for December 8th
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Megan Thibeault Nov 08, 2017 07:33 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Oct 26, 2017 09:54 AM 
Status changed from (1) Pending to (2) Scheduled
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Kyle Arthenayake Oct 26, 2017 09:52 AM 
Desktop will be kept at Megan's desk in ITC 007
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Kyle Arthenayake Oct 26, 2017 09:52 AM 
Division:Humanities
Department:Philosophy & Religious Studies
Office Location: HSS 322
Faculty Member:Ryan Hickerson
Computer:iMac Desktop, 20131020[Edit Inv]
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Kyle Arthenayake Oct 26, 2017 09:50 AM 
Carpet installed in HSS 322 needing computer moved
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