Service Request Ticket - # 65520

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2017 04:28 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101042[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. D5ZMFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0080043 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:E4:CC

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 27, 2017 11:56 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 27, 2017 11:56 AM 
Freed up 100 GB, delete all the old user profiles.
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Gino Salazar Oct 27, 2017 10:07 AM 
Task reassigned to Giovanni Salazar.
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Erika Enriquez Oct 26, 2017 04:28 PM 
Wuc, right behind the info desk
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Erika Enriquez Oct 26, 2017 04:28 PM 
Says then computer is running low on space, but
they try and do a clean up and are unable to. They
probably need profiles deleted to create more
space. The computer is accessible to lots of students.
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