Service Request Ticket - # 65526

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2017 10:38 AM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150673[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RN8JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN8JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:FB:A2

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 08, 2017 04:21 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Nov 08, 2017 04:21 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Nov 08, 2017 04:17 PM 
DONE
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Ranjit Kayastha Nov 08, 2017 11:36 AM 
Installed SEP database- Blumen Student Access setup.
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Ranjit Kayastha Nov 08, 2017 10:59 AM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Nov 08, 2017 10:59 AM 
 	

Sent email asking for availability
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Ranjit Kayastha Nov 08, 2017 10:57 AM 
Moved in AD to Fac-Staff-SEP-Computers
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Ranjit Kayastha Nov 08, 2017 10:47 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 08, 2017 10:47 AM 
Ready for Delivery. Done with the Setup. Yumin
finished it.
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Megan Thibeault Nov 06, 2017 08:13 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Nov 06, 2017 08:13 AM 
start imaging please
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Emily Griner Oct 27, 2017 10:38 AM 
GFA SETUP: Deliver Dell OptiPlex 902 W#20150673[Edit Inv] and 
monitor W#20141059[Edit Inv] to APSC 201 for Marshall Guthrie. Will 
need to have SEP database- Blumen Student Access setup. 
SEP current has UCS Loaner W#20121271[Edit Inv]. GFA computer 
and monitor placed on inventory counter.
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