Service Request Ticket - # 65540

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2017 01:48 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7PC0F42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PC0F42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016; PL SQL DeveloperCANCELED 10-2018 DO NOT INSTALL ;

Wired NIC 98:90:96:D6:B0:A9

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 07, 2017 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 07, 2017 10:13 AM 
She called and said she does not need this ticket 
open anymore.
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Shina Oladiti Nov 06, 2017 05:00 PM 
Left VM
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Shina Oladiti Oct 31, 2017 11:13 AM 
Moved her already, PC's to her office and also set
her PC up with another monitor from her
department. She is planning on getting new desk
which is going to be installed on Wednesday. Also
she wants the Physical plants to help her remove
the monitors hanger from the wall.
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Shina Oladiti Oct 30, 2017 01:59 PM 
Task reassigned to Adeshina Oladiti.
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Bradley Karkanen Oct 30, 2017 01:06 PM 
***This is an email***
Hi,

Just FYI - please don't 
call me before coming 
over, just come 
anytime. Telecom just 
moved my phone upstairs 
but I won't be there to 
answer. I'm still 
downstairs using my 
computer. :)

Thanks!
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Bradley Karkanen Oct 30, 2017 11:23 AM 
Task reassigned to UCS Tech.
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Bradley Karkanen Oct 30, 2017 11:22 AM 
***This is an email***

Anytime today would GREAT! My monitors are attached to 
an arm on the wall though, but we have temp monitors I 
could use if we have to have PP come move the arm.

Thanks!
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Bradley Karkanen Oct 30, 2017 10:01 AM 
****This is an outgoing email****
Hi Cara,

I need some additional information regarding service request 
#65540

Description: Computer and small printer move **10/30**

When are you available for us to come and move your 
equipment.
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Public
Bradley Karkanen Oct 30, 2017 09:26 AM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker Oct 27, 2017 01:48 PM 
Moving to COT 208
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