Service Request Ticket - # 65541

Service Request Information

CONTACT Name Boggs, Ellie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2017 01:58 PM
Department President’s Office Phone 89294
Location Email boggse@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20160375[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Crestron A+ HD Streaming Transmitter/Receiver #DM-TXRX-100-STR
Serial No. 16420731 Location A+ Rewards Item
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 27, 2017 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 27, 2017 04:33 PM 
She had multiple drivers installed one from being 
local at one point. I deleted the printer and all 
drivers then re-add. Works great now.
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Shandelle Plasker Oct 27, 2017 03:07 PM 
Task reassigned to Shandelle Pepper.
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Shina Oladiti Oct 27, 2017 03:06 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Oct 27, 2017 01:58 PM 
months when she prints, it takes two minutes to
acknowledge that it prints, but now it won't print
and spits out an error message. Opened printer
drive and says status error
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