Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Oct 30, 2017 08:37 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110216 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL024599	Location	PDR
	Model	8870/DNM	Hostname	lab-aalc/lab-aalccolor
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	00:00:AA:F5:06:CB

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Nov 01, 2017 02:58 PM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	Nov 01, 2017 02:58 PM	This has been delivered and setup.	Add Attachment
Shandelle Plasker	Oct 30, 2017 02:55 PM	Moe came out and fixed this. I just need to deliver and install it.	Add Attachment
Megan Thibeault	Oct 30, 2017 09:12 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Megan Thibeault	Oct 30, 2017 09:05 AM	loaner W20130053	Add Attachment
Megan Thibeault	Oct 30, 2017 09:05 AM	Ref#22078952	Add Attachment
Kyle Arthenayake	Oct 30, 2017 08:37 AM	error 91,720 printer will be back in office. Bradley will be setting up a loaner	Add Attachment