Service Request Ticket - # 65566

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2017 11:00 AM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131008[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5M3F6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:D6:C7


Bluetooth NIC 48:D7:05:B6:D6:C8

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 01, 2017 12:32 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 01, 2017 12:32 PM 
20070895[Edit Inv] PDR
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Yumin Chen Nov 01, 2017 12:31 PM 
20101401[Edit Inv] has been re-imaging and delivery.
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Yumin Chen Oct 31, 2017 02:52 PM 
Also got MacbookPro 20101401[Edit Inv] need reimaging and 
PDR Macbook 20070895[Edit Inv]
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Yumin Chen Oct 31, 2017 02:47 PM 
Added printer
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Shina Oladiti Oct 31, 2017 11:05 AM 
Task reassigned to Yumin Chen.
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Shina Oladiti Oct 31, 2017 11:03 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Oct 31, 2017 11:00 AM 
Help connecting to printer in the art office
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