Service Request Ticket - # 65572

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2017 03:37 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150227[Edit Inv] (opens in a new window) Bldg/Room WUC 122C
Service Tag Description Xerox Phaser 6022/NI Wireless Color Laser Printer
Serial No. P5A062769 Location Director of Public Relations

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4E:D4:43


Wireless NIC AC:B5:7D:DD:A5:D1

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 08, 2017 09:26 AM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Nov 08, 2017 09:26 AM 
Unistalled the driver and deleted printer. Re-
installed works great.
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Shandelle Plasker Nov 07, 2017 03:24 PM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Nov 07, 2017 03:24 PM 
I have set up a time to come down tomorrow at 8:30 
am.
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Brighton Bohnenkamp Oct 31, 2017 03:53 PM 
Contact Info: Natha Soltz, 88553
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Public
Brighton Bohnenkamp Oct 31, 2017 03:37 PM 
The printer in WUC 122 says its ready to print and 
shows its available on the computer but nothing 
happens when they try to print
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