Service Request Ticket - # 65590

Service Request Information

CONTACT Name Henrickson, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2017 10:09 AM
Department OHSU School of Nursing Phone 88179
Location Email gredviga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060307[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418067Q0R0A Location PDR
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 02, 2017 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 02, 2017 03:28 PM 
replaced monitor
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Yumin Chen Nov 02, 2017 02:20 PM 
Task reassigned to Erika Enriquez.
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Yumin Chen Nov 02, 2017 12:35 PM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Nov 02, 2017 10:09 AM 
Hello- The instructor monitor in the front of the
MNB 223 computer lab keeps going black and losing
the computer image.  The projector image is
working fine, but on the monitor itself, when the
computer is first turned on, it works for a couple
seconds and then goes black.  I’m wondering if
there’s just a loose cable or something somewhere
but I haven’t been able to figure it out.  Thanks,
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