Service Request Ticket - # 65596

Service Request Information

CONTACT Name Ellis, Anita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2017 12:46 PM
Department Human Resources Phone 88490
Location Email ellisa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6510, i7-720QM (1.60GHz, 6M cache)
Serial No. 958QQM1 Location PDR

CPU Intel Core i7-720QM(1.6, 2.8GHz turbo, 6MB cache)


OS Unknown Software MS WIN 7 Pro installed as WIN XP Pro, bundled with Roxio Creator DE and CyberLink Power DVD 8.3, Office Pro Plus 2010 from P0076388 installed as Office Pro Plus 2007, Adobe Design Premium CS5 WIN from P0076386 installed as CS4 Design Premium

Wired NIC 00:26:B9:F1:33:E6


Wireless NIC 00:23:14:DA:18:64


Bluetooth NIC 70:F1:A1:9B:AB:A3

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 03, 2017 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 03, 2017 12:22 PM 
Done.
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Yumin Chen Nov 02, 2017 02:58 PM 
Imaging on Shina's desk.
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Yumin Chen Nov 02, 2017 02:17 PM 
20100048[Edit Inv] need re-imaging.
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Yumin Chen Nov 02, 2017 01:40 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Nov 02, 2017 12:51 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Nov 02, 2017 12:46 PM 
Needs admin rights
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