Service Request Ticket - # 65597

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2017 01:09 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6510, i7-720QM (1.60GHz, 6M cache)
Serial No. 958QQM1 Location PDR

CPU Intel Core i7-720QM(1.6, 2.8GHz turbo, 6MB cache)


OS Unknown Software MS WIN 7 Pro installed as WIN XP Pro, bundled with Roxio Creator DE and CyberLink Power DVD 8.3, Office Pro Plus 2010 from P0076388 installed as Office Pro Plus 2007, Adobe Design Premium CS5 WIN from P0076386 installed as CS4 Design Premium

Wired NIC 00:26:B9:F1:33:E6


Wireless NIC 00:23:14:DA:18:64


Bluetooth NIC 70:F1:A1:9B:AB:A3

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 06, 2017 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 06, 2017 11:14 AM 
DONE
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Ranjit Kayastha Nov 02, 2017 04:44 PM 
Looked at all the computers. only two computers
and 1 instructor station are left. Will do that
tomorrow.
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Ranjit Kayastha Nov 02, 2017 04:05 PM 
Task reassigned to Ranjit Kayastha.
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Brighton Bohnenkamp Nov 02, 2017 01:10 PM 
Contact Info: Alison Van Corbach, 971-240-0247
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Public
Brighton Bohnenkamp Nov 02, 2017 01:09 PM 
Alison is trying to print in RWEC 109 but the 
computer is telling her its paused.
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