Service Request Ticket - # 65608

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2017 08:22 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121262[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KPHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KPHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:48:32

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 03, 2017 12:53 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 03, 2017 12:53 PM 
Printer Driver was bad, updated.
Inventory Updated.
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Yumin Chen Nov 03, 2017 11:18 AM 
Task reassigned to Yumin Chen.
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Megan Thibeault Nov 03, 2017 10:49 AM 
PLEASE UPDATE INVENTORY
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Brighton Bohnenkamp Nov 03, 2017 08:22 AM 
Contact Info: Joshua Reber
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Public
Brighton Bohnenkamp Nov 03, 2017 08:22 AM 
Josh is having trouble getting his computer to 
connect to the printer in NPE 115
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