Service Request Ticket - # 65610

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2017 09:30 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BSY4V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BSY4V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:12:83

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Nov 03, 2017 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Nov 03, 2017 09:31 AM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Nov 03, 2017 09:30 AM 
****This is an email****
No error message, he just can’t log in.  HR had 
shut down his computer access and then it was 
restored, Rushing and Lampert were here for a 
cable issue, said it was fixed, but now Don is 
not able to log in at all.
 
He is here waiting in his office.
 
Thanks
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Brighton Bohnenkamp Nov 03, 2017 09:30 AM 
****This is an email****
Hi,
John Rushing came over earlier this week to 
work on Don Ellingson’s desk top.  Don just 
showed up and is still unable to sign into his 
computer.
Can somebody please come over and help him?
 
Natural Science, Room 111
 
THANKS,
Cinda
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