Service Request Ticket - # 65627

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2017 10:59 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 289P8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 289P8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:8A:D5:72

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 14, 2017 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 14, 2017 10:11 AM 
The PC is good and is going to storage.
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Gino Salazar Nov 09, 2017 01:19 PM 
Its all kinds of messed up.
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Gino Salazar Nov 07, 2017 11:51 AM 
Gettin sticked rn
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Kyle Arthenayake Nov 07, 2017 10:59 AM 
unit was dropped off and needing to be re imaged
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