Service Request Ticket - # 65630

Service Request Information

CONTACT Name Peralta Cortez, Rosario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2017 12:04 PM
Department Writing Center Phone 88640
Location Email cortezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130051[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136183 Location PDR

Model ColorQube 8870 Hostname writing-center.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.35 Metered Code: 1985 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:56:DD

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 07, 2017 03:11 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 07, 2017 03:11 PM 
Had to reset the NVRAM which fixed the double-
sided issue.
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Brighton Bohnenkamp Nov 07, 2017 12:04 PM 
Maria is having troubles with the printer in 
APSC 301 printing double sided. She has made 
sure the setting on the printer and computer 
are working but it still won't print double 
sided. It is also low on black ink. Someone 
will be in the office all day
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