Service Request Ticket - # 65635

Service Request Ticket - # 65635

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Ival, Mag	Date	Nov 07, 2017 02:18 PM
	Department	Humanities Division	Phone	89425
	Location		Email	ivalm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150696 (opens in a new window)	Bldg/Room	MA 328
	Service Tag	BN57JB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	BN57JB2	Location	Mag Ival, adjunct
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201X from XXXX2015004715;
	Wired NIC	18:66:DA:14:3B:D4

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Tracking

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Nov 20, 2017 09:35 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Megan Thibeault	Nov 20, 2017 07:33 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Emily Griner	Nov 17, 2017 12:24 PM	Monitor moved to inventory counter.	Add Attachment
Gino Salazar	Nov 17, 2017 10:07 AM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	Nov 17, 2017 10:04 AM	"My office hour would be great. 9-10 Monday, Tuesday or Wednesday next week. If that's too early for you, I could stay on after class (1pm) on Wednesday maybe?" - Mag	Add Attachment
Gino Salazar	Nov 13, 2017 01:56 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Peter Puettmann	Nov 13, 2017 01:52 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Gino Salazar	Nov 10, 2017 02:55 PM	She is out of state for a conference until Monday the 20th.	Add Attachment
Peter Puettmann	Nov 09, 2017 04:57 PM	Task reassigned to UCS Tech.	Add Attachment
Peter Puettmann	Nov 09, 2017 04:57 PM	check one last time for windows updates. then its ready.	Add Attachment
Shina Oladiti	Nov 09, 2017 09:56 AM	Task reassigned to Peter Puettmann.	Add Attachment
Peter Puettmann	Nov 08, 2017 04:38 PM	Task reassigned to UCS Tech.	Add Attachment
Peter Puettmann	Nov 08, 2017 04:26 PM	sticked. on end of work counter	Add Attachment
Emily Griner	Nov 07, 2017 02:28 PM	Secondary contact Karen Bednarowski not Kimberly Erickson	Add Attachment
Emily Griner	Nov 07, 2017 02:18 PM	GFA SETUP: Deliver Dell OptiPlex 9020 W#320150696 and monitor W#20160159 to Todd 344. Secondary contact Kimberly Erickson. Placed on inventory work desk.	Add Attachment