Service Request Ticket - # 65639

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2017 08:06 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110161[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 34VJZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34VJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:98:46

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Nov 08, 2017 09:23 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Nov 08, 2017 09:23 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 08, 2017 09:23 AM 
same as SR65640
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Brighton Bohnenkamp Nov 08, 2017 08:06 AM 
****This is an email****
As of right now it automatically selects "HP 
Universal Printing" and when I attempt to 
search for a printer nothing appears.  If this 
is something that can be set up remotely that 
would be best but if not:

My computer WOU ID is 20110161[Edit Inv] and I am in the 
cottage room 108.  I should be in the office 
between 3:30 and 5 T, W and R.

Thanks,
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