Service Request Ticket - # 65652

Service Request Information

CONTACT Name Tillinghast-Voit, Tandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2017 08:07 AM
Department Humanities Division Phone 89357
Location Email tillingt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110789[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core
Serial No. C17HK0XNDV13 Location PDR

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MS Office 2011 std MAC from P0085346

Wired NIC 40:6C:8F:23:08:40


Wireless NIC 70:56:81:93:98:1B


Bluetooth NIC 70:56:81:93:98:1C

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 19, 2017 02:22 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 19, 2017 02:22 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Dec 19, 2017 02:22 PM 
she returned the laptop and i did the paperwork
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Brighton Bohnenkamp Dec 14, 2017 01:23 PM 
Laptop being returned next week
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Brighton Bohnenkamp Dec 12, 2017 10:16 AM 
left VM about returning
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Brighton Bohnenkamp Nov 20, 2017 11:30 AM 
Not returning until her new laptop arrives
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Kyle Arthenayake Nov 09, 2017 10:19 AM 
541-543-5869
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Kyle Arthenayake Nov 09, 2017 09:59 AM 
Task reassigned to Service Request Desk.
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Kyle Arthenayake Nov 09, 2017 09:59 AM 
will return Thursday 11/16
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Shina Oladiti Nov 09, 2017 08:10 AM 
Assigned W#20110789[Edit Inv]
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Kyle Arthenayake Nov 09, 2017 08:07 AM 
MAC loaner laptop. just basic word package.
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