Service Request Ticket - # 65660

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2017 12:33 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140399[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag Description Dell Wyse P25 Zero Client with 32MB Flash
Serial No. 9N10NB32840 Location 24 Hour lounge/LAB Station#04

CPU Teradici TERA2321 PCoIP


OS Windows 7 Pro, 64 bit Software NO OFFICE FOR KIOSK station, Microsoft VDA subscription from P0096341, VMWare View Premier with Maint from P0091580/stock

Wired NIC 00:80:64:D3:D6:DE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 09, 2017 01:49 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 09, 2017 01:05 PM 
Tried it and everything worked good for me but we should check with 
the contact person when they are back from lunch at 1:30
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Gino Salazar Nov 09, 2017 12:57 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Nov 09, 2017 12:33 PM 
Contact Info: Shelby Worthing, 88432
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Public
Brighton Bohnenkamp Nov 09, 2017 12:33 PM 
Shelby needs the kiosk in the SLCD center reset, 
its stuck on the portal page and won't log into 
handshake
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