Service Request Ticket

Service Request Information

CONTACT	Name	Dormeyer, Jason	Date	Nov 10, 2017 09:41 AM
	Department	Athletics	Phone	8-8051
	Location		Email	dormeyerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20101525 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Xerox 3260/DI Monochrome Laser Printer
	Serial No.	K8A231646	Location	Loaner Cubby (Loaner Printer)
	Model	Phaser 3260DI	Hostname
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:39:A9:81

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Entered by	Date	Memo
Service Request Desk			Email Public
Entered by	Date	Memo
Shandelle Plasker	Nov 10, 2017 02:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Nov 10, 2017 02:32 PM	He did not need this after all. Brought loaner back.	Add Attachment
Kyle Arthenayake	Nov 10, 2017 11:33 AM	picked up 11/10	Add Attachment
Shandelle Plasker	Nov 10, 2017 09:43 AM	There is a power cord and A/B USB with it that he needs.	Add Attachment
Shandelle Plasker	Nov 10, 2017 09:41 AM	Jason will be picking up a Loaner printer that is located in the outbox. It has a sticky note with his name on it. He will be returning it on Monday 11/13	Add Attachment