Service Request Ticket - # 65671

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2017 12:11 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20150626[Edit Inv] (opens in a new window) Bldg/Room HL Info desk
Service Tag Description Apple iPad Mini 4 Wi-Fi 128GB - Gold #MK9Q2LL/A
Serial No. F9FRG05LGHKL Location student checkout for CEO/Education & Leadership

CPU A8X chip w/ 64‑bit, M8 motion coprocessor


OS iOS 9 Software

Wireless NIC 04:52:F3:59:DC:AA


Bluetooth NIC 04:52:F3:59:DC:AB

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 15, 2017 02:02 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Nov 15, 2017 02:02 PM 
Delivered
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Ranjit Kayastha Nov 14, 2017 10:13 AM 
Called could be dropped anytime when we are
heading to RWEC
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Ranjit Kayastha Nov 14, 2017 10:13 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 14, 2017 10:13 AM 
Setup is completed. Ready to be Delivered.
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Kyle Arthenayake Nov 10, 2017 12:11 PM 
Ipad is in the in box
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Kyle Arthenayake Nov 10, 2017 12:11 PM 
Ipad came in needing to have the password taken
off. However, no one knows the password. Kimber is
asking to remove the password.
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