Service Request Ticket - # 65678

Service Request Information

CONTACT Name Sakiyama, Mari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2017 09:43 AM
Department Criminal Justice Phone 14215
Location Email sakiyamam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161184[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. C02TV1UBJ1GN Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license(renews every July 31,2017);

Wired NIC 98:10:E8:F2:6F:BC


Wireless NIC 98:9E:63:39:A8:24


Bluetooth NIC 98:9E:63:39:A8:25

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 13, 2017 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 13, 2017 01:53 PM 
It's installed and licensed.
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Gino Salazar Nov 13, 2017 01:26 PM 
Task reassigned to Giovanni Salazar.
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Bradley Karkanen Nov 13, 2017 10:20 AM 
We are going to try and push it with Jamf
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Tricia Flaherty Nov 13, 2017 09:47 AM 
She is available Monday and Tuesday of this week.
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Tricia Flaherty Nov 13, 2017 09:47 AM 
****This is an email****
Hi Tricia,

This is a great news!

Yes, my use will be for both academic and faculty
course related work.

I would then go ahead and schedule an appointment
with one your technicians.
Although I will be out of town half of next week,
I will be here all afternoon tomorrow and some
time on Monday and Tuesday next week.

Thank you,
Mari
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Tricia Flaherty Nov 13, 2017 09:46 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Nov 13, 2017 09:46 AM 
Gets SPSS and AMOS from Student Tech Campus site 
license:T:\Spss\CAMPUS_STD_AUTHUSER_SPSS_STAT_A
MOS\SPSS24StatisticsSTD_AuthUser
Please remember to update the text file with Tech
name and install date for records as this is
something that will need to be renewed annually
around July 31 so that the user can continue using.
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