Service Request Ticket - # 65699

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2017 12:35 PM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170366[Edit Inv] (opens in a new window) Bldg/Room AD 308D
Service Tag Description TROY MICR M506dn SecureEx Printer #01-04630-111
Serial No. PHBGR68618 Location Crystal Ayres

Model M506dn Hostname checksrus.wou.edu
Notes SKU 01-04630-111 with SecureEx MICR lock and anlocking Paper tray Print Speed: Up to 45 pages per minute First Page Out: As fast as 5.9 sec from Ready Mode Duty Cycle: 150,000 prints per month Recommended Monthly Print Volume: 2,000 to 7,500 pages Input Capacity: One (1) 100-sheet multipurpose tray | One (1) 550-sheet paper tray Paper Trays Max: 5 Input Tray Options: 550-sheet locking tray OR 550-sheet tray Warranty: 1 year return to TROY IP:140.211.116.47 Ink/Toner Refill
TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 30, 2018 09:49 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 30, 2018 09:48 AM 
All set up
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Megan Thibeault Jan 30, 2018 09:06 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 30, 2018 09:06 AM 
Shea is done with what he had to do, I have the
printer at my desk. Waiting for Dave M to do the
banner switch over
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Shandelle Plasker Dec 14, 2017 10:32 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Shandelle Plasker Dec 14, 2017 10:32 AM 
This has to wait until Brandon gets back to 
Maternity leave. Soukup needs him there for 
this setup.

Her returns January 2nd.
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Shandelle Plasker Nov 15, 2017 02:49 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Nov 15, 2017 02:49 PM 
Hi Brandon,

I have received your new check printer. I was 
wondering if you could send me some 
availability times for us to come down and set 
this up.

If you don't mind sending a few time options 
that would be great. Michael Soukup needs to be 
apart of this and down there with me when I set 
it up. We both have a different schedule so 
options would be helpful.

Thank you,
Shandelle Pepper
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Emily Griner Nov 14, 2017 12:35 PM 
NEW EQUIP SETUP: Deliver TROY MICR M506dn Printer 
W#20170366[Edit Inv] for Brando Neish to Admin 305D. Check 
Printing and Banner setup needed to be configured by 
Michael Soukup for replacing check printer W#32899 in 
AD305 Payroll Office.
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