Service Request Ticket - # 65705

Service Request Information

CONTACT Name Tierney, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2017 02:19 PM
Department Facilities Services Phone 88087
Location Email tierneyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091453[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. SMHB871676 Location PDR

Model P3600/N Hostname poncho.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, IP:140.211.117.41 Ink/Toner Refill

Wired NIC 00:00:AA:BD:C7:40

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 14, 2017 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 14, 2017 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 14, 2017 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 14, 2017 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 14, 2017 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 14, 2017 03:40 PM 
the driver needed updating
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Erika Enriquez Nov 14, 2017 03:07 PM 
Task reassigned to Erika Enriquez.
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Natalie Plasker Nov 14, 2017 02:19 PM 
Her computer is having trouble connecting to her
printer. She can printer to other printers but has
issues with this one printer.
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