Service Request Ticket - # 65729

Service Request Information

CONTACT Name Newland, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2017 03:20 PM
Department Advancement & Foundation Phone 88147
Location Email newlands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110160[Edit Inv] (opens in a new window) Bldg/Room AD 302
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34NHZQ1 Location Intern/Student Worker Station

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016

Wired NIC 78:2B:CB:B3:95:4D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 20, 2017 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 20, 2017 01:44 PM 
installed necessary programs
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Kyle Arthenayake Nov 15, 2017 03:20 PM 
programs were deleted in august, but need to
reapplied. These programs were Photoshop and
INdesign.
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