Service Request Ticket - # 65745

Service Request Information

CONTACT Name Peralta Cortez, Rosario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2017 10:11 AM
Department Writing Center Phone 88640
Location Email cortezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130051[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136183 Location PDR

Model ColorQube 8870 Hostname writing-center.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.35 Metered Code: 1985 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:56:DD

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 21, 2017 08:18 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 20, 2017 10:28 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Nov 20, 2017 10:13 AM 
please get what the error is
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Natalie Plasker Nov 20, 2017 10:11 AM 
The printer in the writing center keeps saying
there is an error or that they cannot print at
this time when anyone tries to print.
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