Service Request Ticket - # 65758

Service Request Information

CONTACT Name Malkewitz, Keven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2017 10:59 AM
Department Business/Economics Division Phone 88718
Location Email malkewik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130551[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334JDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0092993, TRANSFER to W#20180641 SR#_ SPSS v21 for MAC upgraded to SPSS v23 for MAC Aug2015 SR(from Student Tech Site license), Adobe Acrobat Pro 10 for MAC

Wired NIC 68:5B:35:B2:7B:45


Wireless NIC 60:03:08:EB:AA:FE


Bluetooth NIC 60:03:08:EB:AA:FF

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 21, 2017 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 21, 2017 01:38 PM 
DONE
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Ranjit Kayastha Nov 21, 2017 01:04 PM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Nov 21, 2017 10:59 AM 
Assistance needed learning how to backup laptop
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