Status changed from (1) Pending to (5) Completed

Meeting time 2pm on 12/5/17.

****This is an email****


You know, I hate to be a complainer, but this new
computer I was provided with last week is just not
performing very well.  It seems like every program
I'm using on it is running slowly, much worse than
anything did on the computer you took away from
here.  For example, I'm trying to do some grading
of assignments that have been turned in to the
moodle system for a class I'm teaching online, and
it's taking a couple of minutes just to bring up
what has been turned in.  Moving from one
student's assignment to the next one in queue is
taking two to three minutes, whereas yesterday
afternoon when I was working on a public terminal
at UO library in Eugene it was taking about  three
seconds to perform that same task.  Earlier this
afternoon I was editing a test I will be giving
tomorrow, and it was painful.  Even scrolling up
and down the page in Word is a challenge.  Even
just typing this email to you is taking about five
times as long as I'm used to because of a delay
between what I do on the keyboard and what is
happening on the screen. 

So, I'm not an expert by any means on either
software or hardware, but I do know that this
machine is not working that way it should be, just
from a user's standpoint.  Even if you could just
bring me back the machine I had before it would
make the work I have to do this week to finish up
my teaching for fall term easier.  Can we do that,
please? 

Ken Kirby
Philosophy and Religious Studies

****This is an email****
the new computer I was provided with is doing 
something my old computer used to do, and it 
still drives me crazy when it does it.  

Here's the problem: when I double click on a 
previously existing power point presentation to 
modify it for my current classes the operating 
system insists on opening up a "copy" of my 
presentation.   This is not okay and it tends 
to clutter up my folders with unneeded copies 
of things I'm only trying to open for 
modification.   


I don't like this and I want it to stop doing 
this.  I had nurtured hopes that this fancy new 
computer would not behave this way.  But it is.  


Can anyone provide me with help?