Service Request Ticket - # 65774

Service Request Information

CONTACT Name Bonder, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2017 11:18 AM
Department Social Science/ Politics, Policy and Administration Phone
Location Email bonderd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130036[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F57N7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384

Wired NIC B8:CA:3A:A2:A2:E7


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Nov 28, 2017 07:52 AM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 28, 2017 07:52 AM
DONE
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Ranjit Kayastha Nov 27, 2017 11:33 AM
Task reassigned to Ranjit Kayastha.
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Brighton Bohnenkamp Nov 27, 2017 11:18 AM
****This is an email****
Hello,  

We have a student worker station set up in my 
office, TH103.  Our student worker is unable to 
get into Banner on this computer 20130036[Edit Inv].  
Could you send someone over to help us?  

Note that Alaina is able to sign into Banner on 
a different computer.

Alaina will be in my office today until 1:30 PM 
and again from 3-4 PM. 

Thank you. 
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