Service Request Ticket - # 65776

Service Request Information

CONTACT Name Diemer, Dave   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2017 12:33 PM
Department University Computing Solutions Phone 88798
Location Email diemerd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170461[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0TR
Serial No. C02VP077J1GQ Location David McEvilly

CPU Intel Core i7 (4.2GHz Quad-core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 78:7B:8A:C0:DE:F6


Wireless NIC A8:BE:27:CB:BB:86


Bluetooth NIC A8:BE:27:CB:BB:87

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 11, 2017 12:25 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 11, 2017 12:25 PM 
done
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Megan Thibeault Nov 28, 2017 09:59 AM 
Dave isn't ready for this setup yet.
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Emily Griner Nov 27, 2017 12:33 PM 
GFA SETUP: Deliver Apple 27-inch iMac W#20170461[Edit Inv] for 
Dave Diemer to ITC 007. Additional RAM added (32GB). 
Dave keeps old iMac as exempt desktop to checkout for 
home use; make sure to have him fill out extended loan form 
for W#20140288[Edit Inv] before it leaves campus. Placed on 
inventory counter.
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