Service Request Ticket - # 65784

Service Request Information

CONTACT Name Wu, Yanwei   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2017 10:20 AM
Department Computer Science Division Phone 89121
Location Email wuya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140562[Edit Inv] (opens in a new window) Bldg/Room ITC 310
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QN
Serial No. C02PJ2KCFVH6 Location for Yanwei Wu, replacing W#20101324

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Office for MAC 2011 from XXXX201404298

Wireless NIC A4:5E:60:C9:91:E5


Bluetooth NIC A4:5E:60:C9:91:E6

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 28, 2017 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 28, 2017 01:45 PM 
DONE
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Gino Salazar Nov 28, 2017 01:18 PM 
Task reassigned to Ranjit Kayastha.
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Gino Salazar Nov 28, 2017 01:04 PM 
Went up there and she said come back in 30
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Gino Salazar Nov 28, 2017 12:57 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Nov 28, 2017 10:20 AM 
Can I have administrator's role on my laptop? Some
software updates and some tools need
administrator's role. My laptop number is
20140562[Edit Inv]. Thank you.
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