Service Request Ticket - # 65791

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2017 02:13 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170451[Edit Inv] (opens in a new window) Bldg/Room COT 110
Service Tag JWCR9J2 Description Dell 2418D 23.8inch QHD 16:9 IPS Monitor#P2418D
Serial No. JWCR9J2 Location Cara Groshong, 2nd display
TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 30, 2017 12:12 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 29, 2017 02:14 PM 
setup done by Yumin.
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Yumin Chen Nov 29, 2017 12:25 PM 
Task reassigned to Yumin Chen.
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Erika Enriquez Nov 28, 2017 03:23 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Nov 28, 2017 03:22 PM 
****This is an email****

Tomorrow, Wednesday, anytime before 3pm, Thursday 
anytime except between 10 - Noon. Friday is the 
tree-lighting and that day wouldn't be good, our 
office will be busy all day in prep.



Thank you!
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Erika Enriquez Nov 28, 2017 02:19 PM 
****This is an outgoing email****
Hi Cara,

I need some additional information regarding 
service request #65791

Description: NEW EQUIP SETUP: Deliver Dell 2418D 
23.8inch W#20170451[Edit Inv] and monitor stand to Cottage 
207 (order#9541)

We were just wondering when a good time would be 
to set this up for you?

Thank you,
Erika
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Public
Megan Thibeault Nov 28, 2017 02:16 PM 
Task reassigned to Erika Enriquez.
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Emily Griner Nov 28, 2017 02:13 PM 
NEW EQUIP SETUP: Deliver Dell 2418D 23.8inch 
W#20170451[Edit Inv] and monitor stand to Cottage 207 for Cara 
Groshong. Replace monitor W#20060509[Edit Inv], add monitor 
stand for dual screens to her existing station PC desktop 
W#20140709[Edit Inv] and primary monitor W#20130996[Edit Inv]. Place at 
the end of the inventory counter.
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