Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Nov 29, 2017 09:12 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Dec 04, 2017 08:54 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	Dec 04, 2017 08:54 AM	This has been fixed.	Add Attachment
Shandelle Plasker	Dec 01, 2017 08:05 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Shandelle Plasker	Dec 01, 2017 08:05 AM	Called Xerox Technician in to bring parts.	Add Attachment
Megan Thibeault	Nov 29, 2017 09:17 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Brighton Bohnenkamp	Nov 29, 2017 09:13 AM	Contact Info: Casandra Smalley	Add Attachment Public
Brighton Bohnenkamp	Nov 29, 2017 09:12 AM	HL ref printer says it has a jam but they pulled the tray out and can't see anything	Add Attachment